Important: What Alertora Is and Isn't
- •Not a substitute for professional help: We do not provide medical, mental health, or professional safety advice. If you need these services, please contact a qualified professional.
- •No real-time monitoring: We do not monitor your location or activities in real time.
At Alertora, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we protect it. We believe in being transparent about data practices, so we've written this in plain language without unnecessary legal jargon.
What Data We Collect
1. Account Information
When you create an Alertora account, we collect your email address, name, and any other information you provide during sign-up. This is standard account data needed to set up and manage your profile.
2. Conversation & Message Content
We store your messages and conversations with Alertora to provide the service, improve responses, and let you review your chat history. This includes any text, images, or information you share in conversations.
3. Location Data (If You Mention It)
Important: We do NOT access, request, or track your device's GPS location. However, if you mention a location in a message (e.g., "I'm in Chicago" or "Heading to the train station"), that location text is stored as part of your message history, just like any other text you send. We may use mentioned locations to set your current location and display it on maps to help you navigate and understand your surroundings better.
4. Usage Data
We may collect basic usage information such as which features you use, when you use them, and general performance metrics. This helps us understand how Alertora is used and improve the service.
How We Use Your Data
- •To provide the Alertora service and respond to your messages
- •To improve and personalize your experience
- •To send you service-related updates and support communications
- •To detect and prevent fraud, abuse, or security issues
- •To comply with legal obligations
Data Security
We use industry-standard encryption and security measures to protect your data. Your messages are encrypted in transit, and we store data securely. However, no system is 100% secure. If you have concerns about data security, please contact us at info@alertora.com.
Do We Share Your Data?
We do not sell, trade, or rent your personal data. We may share data in limited cases:
- •Service providers: With vendors who help us operate Alertora (hosting, analytics, etc.), under confidentiality agreements
- •Legal requirements: If we're required by law or legal process to disclose information
- •Safety emergencies: In rare cases where we believe disclosure is necessary to protect safety (but we will not monitor or actively contact emergency services on your behalf)
Your Rights
You have the right to:
- •Access your data: Request a copy of the data we hold about you
- •Correct your data: Ask us to update or fix inaccurate information
- •Delete your account: Request that we delete your account and associated data
- •Export your data: Get your data in a portable format
To exercise any of these rights, contact us at info@alertora.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or by posting a notice on our website. Your continued use of Alertora after changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out:
Email: info@alertora.com